ISO 20000 and ITIL. How do they work together? BSI Group - boost

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    Home British standards British standards institution BSI ISO 14001 ISO 9001 It IT service management ITIL Jenny Dugmore Organizational Resilience Shirley Lacy standards ISO 20000 and ITIL. How do they work together? BSI Group

    ISO 20000 and ITIL. How do they work together? BSI Group

    Lorraine King, BSI interviews Jenny Dugmore and Shirley Lacy about the standard ISO/IEC 20000.Read more: http://shop.bsigroup.com/ISO20000-1

    ISO 20000 and ITIL. How do they work together?

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